July 6, 2020
Security guard companies are trusted for high-end asset protection and security of the occupants of any facility. If, as a security guard company, you fail to deliver the best results, at par with customer expectations, you are considered as an unreliable business.
Here, it is noteworthy that your reputation plays a significant role in making or breaking your security business. If you are tagged as an incompetent business once, you won’t be able to get rid of the negative publicity easily.
When you have a security guard management system in place, you can ensure top-notch services to your clients and earn the reputation of a credible security service provider.
1. What are the major consequences of poor security to a business?
If the security of a property is not top-notch, the property and its occupants are exposed to a number of risks including:
Assault and Vandalism
Theft of goods
Loss of access
Damage to the property
Risk of legal claims
It is the key responsibility of a security guard company to safeguard the client from all these risks. If you do not have an efficient security guard system or rely on manual processes, no matter how efficient your security guard team is, you expose your client to all the above mentioned risks.
2. How security guard software can help in offering customers satisfactory security services?
Security guard software, also known as patrol management system is a one-point solution for all security system management processes. The software allows you to schedule security guard shits, track and monitor their activities. Geo-fence the ingress and egress of the security guards and allow the security guards to instantly report any incident or threat.
The security supervisor has cloud access to the software which makes reporting, monitoring, and evaluation very efficient. By managing your security guards remotely, keeping a close eye on their movement and responding to their incidents reports and other queries, you can efficiently offer client-satisfactory services.
3. What are the key features of the best patrol management system?
Watch and track the movement of security guards as well as visitors
Schedule guards on single or multiple shifts
Track guard tours through NFC tag scanning
Incident reporting and response
Emergency situation handling
Geo fencing technology for guard egress and ingress management
Back office management
Immediate response to guard alerts or threats
Offering client-satisfactory services are very crucial to leapfrog the highly competitive security industry. If you do not have advanced security guard software in place, you can miss out on offering flawless security services and degrade your reputation as a credible business.