5 Turnover Cleaning Tips For Cleaning Companies

Wed, May 8, 2024

Read in 6 minutes

In this blog post discover some turnover cleaning tips to reduce employee turnover in your cleaning business.

 5 Turnover Cleaning Tips For Cleaning Companies

Cleaning company owners are always on the lookout for turnover cleaning tips to protect their business. It is a significant challenge they need to deal with along with running the overall operations. They understand that retaining good clients is as important as managing the company. Employee turnover can lead to increased costs, disruptions in service, and decreased productivity.

So if you have found this blog online that means you are also for a solution to “how do you reduce employee turnover". Worry not my friend! You have come to the right place. In this blog post, we’ll explore five effective retention tips specifically tailored for cleaning companies.

Why Retention Matters in the Cleaning Industry

Keeping hard-working employees in the company is always a challenge for the owners. With low wages, demanding work conditions, and limited career growth the employees are always for a change. However, if a cleaning company can manage their cleaning staff they will see a decrease in employee turnover drastically. 

If the employees are not satisfied with the job, they will switch the minute they get a chance too. This will impact the business overall and sloppy performance. If you are just starting in the cleaning industry, there is one thing you must always know. And that is that exceptional customer service is the key to happier clients and growing business. It will turn your one-time customers into a loyal community and hence recurring business. 

But if you are still confused about how to keep your clients happy, click here to know more. 

What is Employee Turnover?

Employee turnover refers to the rate at which employees leave a company and are replaced by new hires. It’s a natural part of any business, but high turnover can be costly and disruptive. Here’s a breakdown:

  • Employees Leave: This includes voluntary departures like resignations or retirements, as well as involuntary departures like terminations or layoffs.

  • Replacements are Hired: To fill the vacancies left by departing employees, companies need to recruit and hire new staff.

The Challenges of Employee Turnover in Cleaning Businesses

Sure you might be eager to learn how to reduce turnover in the cleaning industry. But are you aware of the challenges your company might be facing? If the answer is yes, are you sure that is all you might need to tackle? Even if you have been in the industry for a long, with changing times and the evolution of technology, the challenges of employee turnover in cleaning businesses have changed as well. 

A high turnover rate can result in:

  • Reduced Productivity: New hires require training and time to adjust to their roles. This leads to a temporary dip in overall productivity. 

  • Increased Costs: The process of recruiting, hiring, and onboarding new employees is expensive.

  • Loss of Knowledge and Expertise: Departing employees take their knowledge and experience with them, which can create gaps in the company’s skillset.

  • Low Employee Morale: High turnover can create a sense of instability and low morale among remaining employees.

No cleaning company wants to deal with these challenges and wants to have a smooth road to success. To achieve that there are some basic tips that you can follow for the smooth functioning of the process. 

Retention Tip #1: Competitive Compensation and Benefits

There must be something that your competitor is offering that you are not. The very basic reason any cleaning staff will switch is because of good pay. The basic tip to reduce the turnover is that you make sure your staff is getting paid fairly according to their work. Review your salary structure and benefits packages regularly. Make sure that you are providing additional benefits like health care insurance, paid time off, and opportunities for advancement. You need to ask yourself, how can you retain your cleaning staff when someone is [paying them more? 

Retention Tip #2: Creating a Positive Work Environment for Your Cleaning Staff

A positive work environment is crucial for employee satisfaction and retention. Having a company that respects teamwork and dedication motivates the employees to perform better. Foster a culture of respect, teamwork, and appreciation within your cleaning company. The cleaning staff will align their goals with the company’s goal if they feel heard and appreciated. If your employees are facing any issues or concerns make sure they feel valued to talk to you and have an open dialogue. 

Retention Tip #3: The Importance of Recognition and Appreciation 

Acknowledging and appreciating the hard work your team is doing is essential in reducing turnover in the long run. This could involve public recognition and employee-of-the-month programs. Or even small gestures like handwritten thank-you notes. Just as keeping customers happy is important, keeping your employees happy is important. This boosts morale and performance at work. If your cleaning staff is performing well on their job, the customers will be satisfied. 

Retention Tip #4: Providing Opportunities for Growth and Development

As a cleaning business owner, you need to invest in the professional growth of your staff too. These turnover cleaning tips can take you to new heights if followed correctly. Allow your employees to expand their skills, take on new responsibilities and overall grow in the company. You will see a major change and see a drop in the burnout of the employees. Training programs, workshops, and career advancement is important in making that happen. 

Retention Tip #5: Building Strong Relationships

You can decrease employee turnover with a basic strategy by building a strong relationship with your employees. A strong relationship between the employee and the management builds loyalty. The employee will feel connected to the company and will work for the growth of the company. Having open dialogue, and team-building activities can help you out here. This allows you to get to know your employees and share their thoughts. Listen to their concerns and feedback and show genuine care. 

How Do These Employee Retention Tips Work?

Many commercial cleaning companies fail to understand that if a company prioritizes employees’ needs and limits then you will have a million-dollar company in just a few years. The employees make the business successful, not the clients. The simple mindset that they are your employees and you pay them to work is outdated and completely backward. If the company is still following that, then that means you have employees that will work for you and they will quit the first opportunity they get.


In the end, to make sure that your cleaning employees stay with the company for the long term requires commitment. By implementing the five retention tips outlined in this blog post, you can retain your valuable cleaning staff. This, in turn, leads to increased productivity, improved client satisfaction, and a more sustainable business model for long-term success.

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